Disclaimer

Our Commitment

SkyTeamTravel aims to provide a seamless and stress-free experience to all our customers. We are committed to transparency and confidentiality for every client. Our team constantly strives to ensure the accuracy of reservation details and travel plans provided on our platform.

While browsing our website, you may encounter names of specific travel agencies and third-party service providers that are not directly affiliated with us. These entities are independent third parties mentioned for informational purposes only and are not representatives or agents of SkyTeamTravel.

Role as Travel Intermediary

SkyTeamTravel is a separate entity and shall not be held liable for any errors, negligence, breach of contract, or other acts committed by third-party providers. SkyTeamTravel acts solely as a travel agent/intermediary for the airlines. We do not operate flights or control airline inventory. We are not liable for airline schedule changes, cancellations, delays, strikes, or denied boarding. Your contract of carriage is directly with the operating airline.

Accuracy of Information

While we strive for accuracy, SkyTeamTravel does not guarantee the completeness or correctness of information, content, products, or services published on the website. Displayed data, including pricing, illustrations, and descriptions, may contain inaccuracies or errors for which SkyTeamTravel assumes no liability.

Fraud Prevention & Security

To protect our customers and ensure the integrity of our booking system, SkyTeamTravel employs strict fraud detection measures. We reserve the right to verify the identity of the cardholder for any transaction. Any attempt to initiate a fraudulent chargeback or unauthorized transaction will be reported to relevant legal authorities and credit bureaus.

Information Alteration & Modification

The company has all rights to alter and modify the data available on its website. Yet, since our priority is customer satisfaction, SkyTeamTravel has certain policies that allow customers to correct any mistakes in case of wrong reservations made under incorrect prices. In such cases, the customers can either continue with their reservation at the correct price or cancel without any termination fee.

All ratings published on our website are for the convenience of customers and directional purposes only. SkyTeamTravel does not guarantee the accuracy of ratings at any point.

Refund Policies

SkyTeamTravel has a strict cancellation and refund policy. In cases of overbooking, strikes, delays, or similar situations beyond the control of the company or its affiliates, no refund procedure shall be initiated.

SkyTeamTravel and its members are neither obligated nor responsible for any extra charges that are asked by an administration association. No legal actions can be held against the company for such refund-related matters.